Privacy Policy
Last Updated: January 2025
HANA – Housing of All Newcomers in Alberta (hereinafter referred to as “we”, “our” or “us”) is committed to protecting the privacy and security of the personal information we collect. This policy explains how we collect, use, share, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws.
1. Information We Collect
We may collect the following types of personal information:
Identity Information: Name, address, date of birth, etc.
Contact Information: Email address, phone number.
Other Information: Any data you voluntarily provide through forms or interactions on our website.
2. How We Use Your Information
We use your personal information to:
Provide and improve our services, including the CNPS service at HANA.
Contact you with updates, notifications, or important information.
Respond to your inquiries or address your concerns.
3. Sharing Your Information
We only share your personal information with:
Trusted Partners: For the delivery of our services, provided these partners adhere to strict confidentiality standards.
Legal Authorities: When required by law or to protect our legal rights.
We do not sell your personal information to third parties.
4. Security of Your Information
We implement physical, electronic, and administrative safeguards to protect your personal data:
Encryption of sensitive information.
Restricted access to personal data.
Regular monitoring of our systems to detect and prevent data breaches.
5. Your Rights
Under Canadian law, you have the right to:
Access your personal information and request a copy.
Correct or update your data if it is inaccurate.
Withdraw your consent at any time.
Request deletion of your information under certain conditions.
To exercise these rights, contact us at contact@hanacalgary.ca
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
7. Cookies and Similar Technologies
We use cookies to:
Enhance your experience on our website.
Analyze user interactions.
You can disable cookies through your browser settings; however, some features of the website may not function properly.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “last updated” date.
9. Contact Us
If you have any questions or concerns regarding this policy or the handling of your personal information, please contact us:
📧 Email: contact@hanacalgary.ca
📍 Address: 602 12 Avenue SW, Calgary, Alberta